★ Managed IT Services ★

Your Full IT Department — For One Monthly Fee

Proactive monitoring, endpoint management, help desk, cybersecurity, and strategic IT leadership — everything a growing business needs without the overhead of a full in-house team.

CISSP · CCSP AWS Solutions Architect ITIL Certified 25+ Years MSP Experience
What's Included

Everything IT, Managed Proactively

Most small businesses only call their IT provider when something breaks. That's the wrong model — and it's expensive. Our managed services approach means we're monitoring and maintaining your environment 24/7 so problems get caught before your team even notices them.

We've built and managed MSP operations serving businesses from startups to enterprises — and we brought those same processes, automation, and discipline here.

  • 24/7 network and endpoint monitoring
  • Automated patch management and updates
  • Help desk support (1-business-day response)
  • 100% asset inventory and tracking
  • Backup and disaster recovery management
  • Monthly performance and health reporting
  • Vendor management and license optimization
  • Strategic IT roadmap planning
70%COGS Margin Improvement
50%YOY Growth Driven
57NPS Score Achieved
100%Asset Tracking
Built on Real MSP Experience

As SVP Technology Operations at Cofense, Mark built and ran a profitable Managed Detection and Response (MDR) business unit with 24x7x365 SOC operations — transforming service margins from -10% to +70% through data-driven automation and operational discipline.

★ Service Tiers ★

Pick the Right Level of Support

🔍

Monitor & Alert

Eyes on your infrastructure around the clock. We monitor, alert, and advise — you handle fixes. Best for businesses with in-house technical staff who need visibility.

  • 24/7 monitoring
  • Alert & incident notification
  • Monthly health reports
  • Asset inventory
⚙️

Fully Managed POPULAR

We handle everything — monitoring, patching, help desk, and strategic planning. Your team calls us, we solve it. Flat monthly rate, no surprises.

  • Everything in Monitor & Alert
  • Patch & update management
  • Help desk support
  • Backup management
  • Vendor liaison
🚀

Strategic IT Partner

Full managed IT plus a virtual CTO — technology roadmap, budgeting, vendor negotiations, and executive-level guidance for businesses ready to scale.

  • Everything in Fully Managed
  • Virtual CTO services
  • IT budget planning
  • Technology roadmap
  • Board-level reporting
Security Included

Cybersecurity Is Not an Add-On

Every managed IT engagement includes baseline cybersecurity. We don't sell you IT management and leave the doors unlocked — security is baked into everything we do.

  • Endpoint detection and response (EDR)
  • Email security and phishing filtering
  • Multi-factor authentication enforcement
  • Security awareness training
  • Vulnerability scanning
  • Incident response planning
Cloud Management

Cloud-First by Default

We established zero-trust, cloud-only strategy at scale — reducing operational spend from 8% to 2% of revenue for a prior organization. We bring that same cloud discipline to your business.

  • AWS, Azure, Google Cloud management
  • Cloud cost optimization (up to 50% reduction)
  • SaaS portfolio management
  • Microsoft 365 governance
  • Cloud security posture management
  • Disaster recovery in the cloud

Stop Reacting. Start Preventing.

A managed IT partnership pays for itself the first time it prevents a ransomware attack or a weekend outage.